Privacy Policy togo77 — How We Protect Your Personal Information

This Privacy Policy ("Policy") describes how togo77 ("we", "Platform") collects, uses, stores and protects your personal information when you use the togo77.pro website and all related services.

Togo77 is committed to protecting the privacy of all its users in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and applicable international data protection standards. By accessing or using the togo77 platform, you consent to the collection and use of information as described in this policy.

If you have any questions about how we handle your personal data, our support team is available via live chat or email at any time.

Togo77 collects various types of information depending on how you interact with the platform. The following are the main categories of data we collect:

A) Information You Provide Directly

• Full name as shown on your identification document.
• Date of birth for age verification.
• Email address and phone number for communication.
• Current residential address.
• Bank account or e-wallet details for payment processing.
• Identity verification documents (MyKad, passport) for the KYC process.

B) Information Collected Automatically

• Your device's IP address.
• Web browser type and operating system.
• Pages visited and duration of visit.
• Game log data including bets placed and game results.
• Cookie data and device identifiers.

The information collected is used for the following purposes:

Togo77 will not use your data for any purpose not stated above without obtaining your consent first.

Togo77 processes your personal data on the following legal bases:

• Contract performance — To fulfil our obligations to you as a platform member, including processing transactions and providing gaming services.
• Legal obligation — To comply with legal requirements relating to anti-money laundering, identity verification, and reporting to relevant authorities.
• Legitimate interest — For platform security, fraud prevention, and service improvement purposes.
• Consent — For marketing communications and other purposes that require your explicit consent, which may be withdrawn at any time.

Togo77 does not sell or trade member personal data. However, we may share your information in the following situations:

• Service providers — Third parties that assist us in operating the platform, such as payment processors, hosting providers, and identity verification services. All such providers are bound by confidentiality agreements and may only use data for specified purposes.
• Game providers — Game providers partnering with togo77 may receive game data necessary to operate the games properly.
• Legal authorities — When required by law, court order, or direction from a legitimate authority.
• Business transfers — In the event of a merger, acquisition, or asset sale, members will be notified before data is transferred to a new entity.

Togo77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

• 256-bit SSL encryption for all data transmitted between your browser and togo77's servers.
• Encryption of sensitive data stored in databases using industry-standard encryption algorithms.
• Role-based access control (RBAC) ensuring that only authorised personnel can access sensitive data.
• Continuous 24/7 security monitoring with automated intrusion detection systems.
• Regular security audits conducted by independent third parties.
• Data security training for all staff who handle personal information.

While we take all reasonable measures, no security system is 100% impenetrable. If you suspect your account has been accessed without authorisation, contact our support team immediately.

Togo77 uses cookies and similar tracking technologies to enhance your user experience. The following types of cookies are used:

• Essential cookies — Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance cookies — Collects data on how users interact with the platform to help us improve it. This data is aggregated and does not identify individuals.
• Functional cookies — Stores your preferences such as language and display settings for a more personalised experience.

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect platform functionality.

As a data subject, you have the following rights regarding your personal data held by togo77:

To exercise any of the above rights, contact the togo77 support team via live chat or email. We will process your request within 30 business days.

As an online platform, your personal data may be stored or processed on servers located outside Malaysia. When such data transfers occur, togo77 ensures equivalent protection is provided through:

• Data transfer agreements that comply with recognised protection standards.
• Use of cloud service providers compliant with international security standards such as ISO 27001.
• Thorough assessment of the level of data protection in the recipient country before any transfer is permitted.

The togo77 platform is for users aged 18 and above only. We do not knowingly collect any personal information from minors.

If we find that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. If you believe that a minor has registered on togo77, please contact us immediately.

Togo77 retains your personal data only for as long as necessary for the original purpose of collection or as required by law. General data retention guidelines:

• Active account data — Retained for as long as your account is active.
• Financial transaction data — Retained for a minimum of 7 years for financial and tax compliance purposes.
• Game logs — Retained for 2 years for dispute resolution purposes.
• Support communication data — Retained for 3 years from the date of last communication.
• Closed account data — Basic information is retained for the period required by law, then anonymised or deleted.

Togo77 reserves the right to update or amend this Privacy Policy from time to time. Any material changes will be communicated to members via a notice on the website or through their registered email at least 30 days before the changes take effect.

Continued use of the platform after the effective date of any change means you accept and agree to the updated Privacy Policy. The current version of this Privacy Policy is always available at togo77.pro/privacy-policy.

The "Updated" date at the top of this page indicates when this Privacy Policy was last modified.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us via:

• Live Chat — Available 24/7 at the bottom corner of the togo77 website.
• Privacy Email: [email protected]

We are committed to responding to all privacy-related enquiries within 48 business hours. For complaints requiring further investigation, we will provide an update within 14 business days.